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Patients & Visitors

Financial Services

Your Hospital Bill

At Oswego Hospital, we constantly strive to keep costs at a reasonable level and consistent with the high quality of care that you expect.

The costs associated with being a patient result from the services associated with your care, including nursing, meals, housekeeping, maintenance and other routine things. In addition, the cost of special services are taken into consideration. These may include operating and recovery room costs, laboratory tests and imaging, medications, and other treatments and procedures.

Each visit to the Oswego Hospital is billed individually to your insurance carrier and you will receive a bill for any balance due after insurance.

You may choose to pay your hospital bill online 24/7 by clicking here to access our convenient online bill pay system or by using the unique logon and Q code located on your billing statement to log in to our secure website.

If you have questions regarding your hospital bill, please contact our Patient Financial Services Department by calling 315.326.0010 or by email at Our staff will be happy to assist you.

If your care requires anesthesia, medical imaging, pathology or other physician services, you'll be billed separately for these services by the physician that provided the services.

There are also some lab services that we do not perform at Oswego Hospital that may be sent out to LabCorp and they will bill your insurance directly and you will receive a bill from them for any balances due after your insurance processes the claim. If you have any questions regarding their services please contact them at 1.800.845.6167.

Physician Charges

Before being admitted to the hospital, you should understand the terms and conditions of your private insurance coverage, including whether or not any physician who will care for you at Oswego Hospital participates in your plan. You should discuss this matter with your physician before your hospitalization.

Most physicians involved in your care (including emergency department physicians, anesthesiologists, radiologists, pathologists and surgeons) will bill you separately for their services. Therefore, it is important for you to know if these physicians participate in your private insurance plan. If they do not, you may be personally liable for a portion of their bills.

Here are a few of the offices you may need to contact to see if they participate with your insurance:

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Financial Services

Oswego Hospital is a private, not-for-profit organization. It depends on you (and your insurance providers) for virtually all funds to maintain its operation. Most patients have some form of health insurance, either private or government.

Oswego Hospital provides billing services to most 3rd-party payers. Costs not covered by your insurance program will be billed to you. It is important for you to know that regardless of the type of coverage you have for hospital costs, or who pays for your care, or the system they use, we at Oswego Hospital are committed to providing you with the best possible care.

View a list of the insurance companies that we currently have a contract with.

The hospital can assist patients with obtaining medical coverage and with facilitated enrollment in various programs. Oswego Hospital also provides financial assistance.

Financial Assistance

Financial assistance is available to all those who cannot afford to pay their hospital bills. All hospital medical services are covered by this policy. Oswego Hospital offers financial assistance to patients with income levels up to 300 percent of the federal poverty level. The financial assistance offered by Oswego Hospital ranges from free care to a discounted hospital bill. For more information on these programs, or if you have questions about your hospital bill, call 315.349.5536.

Oswego Hospital is subject to New York state and federal regulations with regard to fees and billing. Additionally, Oswego Hospital accepts all patients for service without regard to race, color, creed or the ability to pay.

Download the application for financial assistance.

Apply online for financial assistance.

View Oswego Hospital's financial assistance policy.

View Oswego Hospital's financial assistance summary.

Are you looking to apply for insurance through NY State Marketplace?
Please click the link below: or call 1.855.355.5777 for assistance Customer Service Contact Information.

How to Pick a Health Plan (Fact Sheet)

Why You Need Health Insurance (Fact Sheet)

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