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Visitor information

Oswego Health
110 W. 6th St.
Oswego, NY 13126
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This is a reminder that the NYS mask mandate is still in effect for all healthcare settings. When arriving for your appointment we ask that all patients wear a surgical protective face mask as cloth masks or other face coverings are not permitted. Should you not have a surgical mask, one will be provided. Thank you for your understanding and compliance as we work together to keep our community safe.

Limited Visitation Permitted at Oswego Health

Oswego Health recognizes that it is not only the right of the patient to have visitors but also is an aid to our patients' healing. However, during times of pandemic disease outbreaks, it may be necessary to limit or restrict visitation to protect our patients, our staff, and our visitors.

In coordination with the visitation guidance issued by the New York State Department of Health, we will adhere to the following policies and practices:

  • Each patient can have up to TWO designated visitors, however, only one visitor is permitted at a time. This applies to all inpatient units throughout the hospital. The patient must identify their two visitors at the time of registration. End-of-life visitation will be handled on a case-by-case basis to allow the family to spend as much time as possible with their loved one.
  • General visitation will be from 2:00 p.m. to 6:00 p.m.
  • All visitors must be over the age of 18.
  • Visitors must undergo symptom and temperature checks upon entering the facility. In addition, visitors will be required to provide their address and phone number at the time of screening for proper contact tracing if needed.
  • Once in the facility, visitors must remain in the patient’s room throughout the entire visit.
  • Visitors must always wear proper face coverings and practice proper hand hygiene throughout their stay.
  • Visitors must check out when leaving the building.

Special Circumstances:

  • Labor and Delivery– One support person may accompany the patient throughout labor, delivery, and the postpartum period. The designated support person must undergo all necessary screening and will be subject to COVID-19 testing upon arrival to the unit or before if scheduled for a procedure. One other visitor will be allowed and should be designated on admission by the patient. This visitor will be allowed from 2:00 p.m. to 6:00 p.m. daily.
  • Emergency department –Each patient can have one visitor. We also ask that visitors, when possible, not wait in the waiting room as we are limited in space due to necessary social distancing. There are no restrictions to visiting hours as we see patients 24/7. It is required that the visitor remains in the patient’s room throughout the entire visit.
  • Urgent Cares– Each patient can have one visitor accompany them to their appointment. We also ask that additional visitors do not wait in the waiting room as we are limited in space due to necessary social distancing.
  • Visitors are not permitted, however to ASU due to limited staff.

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