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Oswego Hospital Awarded Leapfrog A

Tuesday, November 13, 2018

Contact: Marion Ciciarelli

Oswego Hospital has once again earned the distinction of the top letter grade of ‘A’ for hospital safety, awarded by The Leapfrog Group.

Only eight percent of the hospitals in New York State earned an ‘A’ as part of the fall 2018 survey. Oswego Hospital is also the only facility in an 80-mile area to earn the top letter grade of A.

The Leapfrog Group provides letter grades for more than 2,600 hospitals nationwide twice a year. By achieving the top letter grade, Oswego Hospital joins hospitals across the country that is providing the highest quality of patient care. Using 28 evidence-based measures of patient safety, The Leapfrog Group calculates a numerical score for all eligible hospitals in the United States. This score is then translated into a patient safety letter grade with A being the highest possible grade.

“It’s to the credit of our physicians, nurses and other clinicians that Oswego Hospital has earned the top letter grade,” said Oswego Health President and CEO Michael Harlovic. “Our entire staff works diligently to provide high-quality care to each patient and to ensure a great customer service experience. We are continuously working on programs and services that improve both quality and offer compassionate care.”

Chief Medical Officer Renato Mandanas, M.D., who oversees quality at the health system, said the top letter grade recognizes the fact that community members can receive the best care close to where they live and work. “Oswego Hospital has highly trained and knowledgeable physicians, nurses and other care givers that are complemented with the best technology and facilities,” Dr. Mandanas said. “Community members are fortunate to have this level of care right in their community and I encourage residents to visit one of our convenient locations when needing healthcare services.”

Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement forward in the quality and safety of American health care. The flagship Leapfrog Hospital Survey collects and transparently reports hospital performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information they need to make informed decisions.

The Leapfrog Hospital Safety Grade, which assigns letter grades to hospitals based on their record of patient safety, helps consumers protect themselves and their families from errors, injuries, accidents, and infections.

The Leapfrog award is just one of several accolades the Oswego Health system has received recently for its delivery of exceptional care.

A Centers for Medicaid and Medicare report ranked Oswego Hospital third best among 25 Central New York hospitals for its treatment of sepsis infections. The report calculated the percentage of patients at each hospital who received the proper treatment for severe sepsis and septic shock. Oswego Hospital’s rate was 62 percent, or more than ten percent better than the national average and 15 percent above the state average. Oswego Health also ranked between 26 and 30 percent better than all three of the Syracuse hospitals.

Sepsis is the body's overwhelming and life-threatening response to infection that can lead to tissue damage, organ failure, and death.

Meanwhile, The Manor at Seneca Hill recently experienced its best NYS Department of Health (DOH) survey in recent memory. Surveyors from the DOH arrived unannounced in early September for a four-day survey that reviewed a wide range of areas, from the care provided to The Manor’s residents, to the food served and the cleanliness of the facility.

“These quality achievements are significant to the community,” Harlovic said. “As the greater Oswego community experiences a renewal, exceptional healthcare services are not only improving the health status of the area, but the quality of life as well. Oswego Health is pleased to be among the drivers of the community’s revitalization.”

Photo caption:

Oswego Health’s Quality Team includes from left Chief Medical Officer Renato Mandanas, MD; Chief Nursing Officer Valerie Favata; President & CEO Michael Harlovic and Director of Quality and Patient Safety Kathryn Pagliaroli.