If you are experiencing symptoms of cough, fever or shortness of breath, please call your primary care provider or the Oswego County COVID-19 Hotline at 315.349.3330.
The severity of coronavirus symptoms can range from very mild to severe. People who are older or have existing medical conditions, such as heart disease, may be at higher risk of serious illness. This is like other respiratory illnesses, such as influenza.
It's important to call ahead of time rather than coming to a medical facility. Calling ahead directs you to the most appropriate care and allows precautions to protect yourself, other patients and healthcare providers.
Protecting our patients
Your safety comes first and that is why we have implemented the following safety measures to keep you safe and prevent COVID-19 from spreading:
- In coordination with the visitation guidance issued by the New York State Department of Health, Oswego Health will allow each patient can have up to TWO designated visitors, however, only one visitor is permitted at a time. This applies to all inpatient units throughout the hospital. All visitors must be over the age of 18 and undergo symptom and temperature checks upon entering the facility. Once in the facility, visitors must remain in the patient’s room throughout the entire visit.
- Everyone entering Oswego Health facilities, including staff, will continue to be screened for COVID-19 symptoms.
- Everyone entering Oswego Health facilities will be asked to wear a cloth mask.
- All medical staff will always wear surgical masks and protective eye wear, as well as other necessary personal protective equipment (PPE), always when caring for patients.
- Six-foot social distances will be established in public areas such as waiting rooms.
- Extra cleaning and disinfection of high-touch, public surface areas will continue.