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COVID-19 Update

Coronavirus (COVID-19) Informational Update

Oswego Health is committed to the health and safety of our patients, employees, and physicians. We are working closely with the Local and State Health Departments to stay up to date on testing criteria and Infection Prevention practices.

If you are experiencing symptoms of Cough, Fever or Shortness of Breath:

Call your primary care provider or the
Oswego County COVID-19 Hotline at 315-349-3330
for further instructions.

It's important to call ahead of time rather than coming directly to a medical facility. Calling ahead directs you to the most appropriate care and allows precautions to protect yourself, other patients, and healthcare providers.

The severity of coronavirus symptoms can range from very mild to severe. People who are older or have existing medical conditions, such as heart disease, may be at higher risk of serious illness. This is similar to what is seen with other respiratory illnesses, such as influenza.

We understand everyone is worried, so here are some simple tips and FAQ:


  • Wash your hands often with soap and water for at least 20 seconds or use a hand sanitizer with at least 60% alcohol.
  • Cover your coughs and sneezes with a tissue and throw out the tissue immediately and then wash your hands.
  • Clean and disinfect frequently touched objects and surfaces with household detergent and water.
  • Call your healthcare provider if you are experiencing symptoms such as cough, fever, or shortness of breath.
  • Stay home and practice social distancing.
  • Currently there is no evidence to suggest that wearing a mask will help you avoid the illness. Masks are helpful when used by sick people and you may be asked to wear one at our facilities if you have symptoms of any respiratory illness.

Visitation Policy:

Oswego Health is taking all necessary precautions to ensure the safety of our patients, visitors, staff and volunteers. We are carefully following the recommendations of the New York State Department of Health and the CDC.

Effective immediately, we are suspending all visitation to Oswego Hospital, Fulton and Central Square Urgent Care Centers and all Medical Offices throughout Oswego County, except when medically necessary (i.e. visitor is essential to the care of the patient) or for family members or legal representation of patients in imminent end-of-life situation. Any visitor meeting these exceptions will be screened according to the New York State Department of Health Order.

As a special precaution for nursing homes & senior care facilities, Governor Andrew Cuomo is requiring that all staff at nursing homes wear masks and be monitored for symptoms. No non-medical staff will be permitted to visit nursing homes until further notice.

When it comes to non-emergency injuries, illness or symptoms, visit our convenient urgent care locations at the Fulton and Central Square Medical Centers. They are just minutes away! You can avoid the wait by checking in online. Both centers are open daily and weekends from 9am to 8:30pm. To check-in online, visit

Oswego Health is partnered with our local colleagues to ensure preparedness plans are in place. If we all work together and do our part we can limit the spread of this virus.

For more information, please visit the Oswego County Health Department website or call the Oswego County COVID-19 Hotline at 315-349-3330 for the latest coronavirus information.

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