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Patient Safety

Our Community. Our Priority.

At Oswego Health, we are ready to care for you.

Your safety comes first and that is why we have implemented all new measures and protocol throughout Oswego Hospital and our practices, so you can feel safe as our community “reopens”.

With very few instances of COVID-19 in our county, Oswego Health’s facilities are by far the cleanest and safest in the region.

Our new team of surgical navigators will assist you as we resume elective surgeries, and our staff is here for any emergency or healthcare needs.

When safety matters most, you are our priority. Right at Home.

Don't Delay Medical Care

In the midst of the coronavirus pandemic, emergencies unrelated to COVID-19 still happen. But a troubling trend is emerging. People with warning signs of a heart attack, stroke or other crisis are putting off going to the emergency room (ER). They’re afraid of catching COVID-19.

That fear can cost lives. Fast treatment in an emergency often raises the odds of survival. And it lowers the risk of serious complications from an illness or injury. That’s why no one should delay medical care. At Oswego Health, we are ready to care for you – SAFELY.

Protecting Our Patients

Your safety comes first and that is why we have implemented the following safety measures to keep you safe and prevent COVID-19 from spreading:

  • Everyone entering Oswego Health facilities, including staff, will continue to be screened for COVID-19 symptoms.
  • Everyone entering Oswego Health facilities will be asked to wear a cloth mask. Patients may bring their own mask or may opt to wear one supplied by the health system.
  • All medical staff will always wear surgical masks and protective eye wear, as well as other necessary personal protective equipment (PPE), always when caring for patients.
  • Visitors to the hospital are still prohibited. One support person will be allowed for delivering OB mothers; children under the age of 18; patients with confusion, altered mental status or developmental delays; and end-of-life patients. In addition, patients needing surgery will need to be dropped off and picked up, as no support person or visitors will be permitted at this time, however you will be assigned a surgical navigator to help check you in and guide you throughout the day.
  • Six-foot social distances will be established in public areas such as waiting rooms.
  • Extra cleaning and disinfection of high-touch, public surface areas will continue.
  • For a complete listing of guideline, please read the Updated Guidance for Hospital Operators Regarding Visitation from the Department of Health.

Taking Care

With very few instances of COVID-19, Oswego Health’s facilities are by far the cleanest and safest in the region. Oswego Health is planning to reopen many of our outpatient locations and resuming elective surgeries starting May 18.

While our services may look different, our commitment to high-quality, compassionate, personalized healthcare remains the same. We welcome you back to Oswego Health.

Oswego Health | Inside Healthcare | Covid-19


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