Billing Department
(315) 349-5532 or (315) 349-5533
Hours: Weekdays  7am to 4:30pm

At Oswego Hospital, we constantly strive to keep costs at a reasonable level and consistent with the high quality of care that you expect. In fact, most of our charges are less than those of other Central New York hospitals.

The costs associated with being a patient result from the services associated with your care, including nursing, meals, housekeeping, maintenance and other routine things. In addition, the cost of special services are taken into consideration, and may include operating and recovery room costs, laboratory tests and x-rays, medications, and other treatments and procedures.

Your physician’s fees are not included in your hospital statement. Patients are billed separately by their physician, as well as by any other doctor who provided consultation or care such as the radiologist, anesthesiologist, cardiologist and pathologist.

Financial Services:
Oswego Hospital is a private, not-for-profit organization. It depends on you (and your insurance providers) for virtually all funds to maintain its operation. Most patients have some form of health insurance, either private or government. Some prefer to pay hospital costs themselves.

Oswego Hospital provides billing services to most third-party payers. Costs not covered by your insurance program will be billed to you. It is important for you to know that regardless of the type of coverage you have for hospital costs, or who pays for your care, or the system they use, we at Oswego Hospital are committed to providing you with the best possible care.

The hospital can assist patients with obtaining medical coverage and with facilitated enrollment in various programs. Oswego Hospital also can provide charity care.

Charity Care:

Charity care is available to all those who cannot afford to pay their hospital bills. All hospital medical services are covered by this policy. At the hospital's discretion, every type of service and each occasion of service may be treated differently when determining charity care, and charity care may not be available to certain elective admissions or services. As part of the written application process, a patient will be directed to complete a Medicaid application as part of the charity care process. Refusal to complete a Medicaid application or to supply the hospital with the financial information requested, which is necessary to determine financial aid, may result in an automatic denial. The charity care application will be reviewed based on the income claimed and will require proof of income verification. Charity care is based on gross family income, assets and family size. For more information on these programs, or if you have questions about your hospital bill, call 349-5532.

Oswego Hospital is subject to New York State and Federal regulations with regard to fees and billing. Additionally, Oswego Hospital accepts all patients for service without regard to race, color, creed, or the ability to pay.