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Quality & Care

Quality & Care

The mission of Oswego Health is to provide accessible, quality care and improve the health of residents in our community.  With the mission in mind, the purpose of Oswego Health's Quality Management Program is to maintain an effective, ongoing, hospital-wide, data driven, quality assessment and performance improvement program (QAPI).  The ultimate goal is to provide care that is patient oriented, safe, effective,  timely, efficient, and equitable.

Lowest Infection Rate in Area

Oswego Hospital has the lowest rate of hospital-acquired conditions (HAC), compared to hospitals in the region, according to a Medicare study. 

Community members need to know that their local hospital is providing a higher level of quality care compared to other hospitals in the region and that they can receive the care they deserve close to home.
Renato Mandanas, M.D.
Chief Medical Officer

It takes the entire staff to eliminate hospital-acquired conditions. This is the second year in a row that Oswego Hospital has been recognized by Medicare for having a rate lower than the Syracuse hospitals.

Patient safety is paramount at Oswego Hospital and it takes everyone's participation, from our environmental services staff, to the pharmacy and of course all of our physicians, nurses and other clinical staff members.
Kathryn Pagliaroli, MS, RN
Director of Clinical Quality and Patient Safety



Each hospital receives a HAC score of one to ten, with 1 being the best and 10 the worst.  Hospitals with scores below 6.75 are being penalized.


Exceeding Expectations


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